When clients require continual support, our caregivers are available to provide live-in domestic care and companionship they need around-the-clock.
Why Us
Why Choose Homecare Solutions
There are many reasons for choosing Homecare Solutions to provide home care to you, to your family and loved ones.
Exceptional Client Service
What can you expect when you call Homecare Solutions? Firstly, you will be greeted with exceptional client service. Our Nurses and Client Service Coordinators are knowledgeable, courteous and professional. They have extensive experience in supporting families to develop care programs. This includes getting the most from public care services (CLSCs, hospitals, CHSLDs) before engaging private services. And they have worked with a broad range of clients, from those requiring limited initial support to those with the most demanding of home care needs.
We understand that many of our families are newcomers to the care of seniors and we contribute our support and direction in providing care to their loved one.
We understand that home care needs can change frequently. We do not require a contract for a fixed care schedule, but rather request our clients to complete a Service Agreement which includes a consent from the client and/or family for providing care. We strive to keep the paperwork simple.
We answer your calls 24/7. A trained client service Coordinator takes calls evenings and weekends and we handle emergencies in the Greater Montreal area 24 hours a day. We understand that the care of seniors requires the very best of communication and this always starts with having a real and trained person answering the phone.
The Safest of Care
Here are the steps and procedures we have in place to ensure we provide our clients with safe, reliable, and worry-free care.
- Daily screening of our caregivers to ensure all Public Health Guidelines are being followed.
- Following safety protocols that help prevent the spread of infection — including proper handwashing, use of hand sanitizers, wearing masks when appropriate, and maintaining safe distancing when possible.
- Maintaining open communication with our clients to support safe and prudent practices within their homes and families.
We understand that clients and their families often face difficult decisions when organizing care for their loved ones, especially as care needs become more complex. We are here to support families in making the best possible choices with confidence and peace of mind.
The service that we received from the beginning with Wendy, she was so patient, supportive and helpful. The care in our home for my husband made his recovery extremely successful . We recommend them 100% and all three different nurses were knowledgeable, kind and helpful. We couldn’t have done it so well without Wendy and her team.
Thank you so much
Norma Valente Palmitano
Attention to Detail
Ensuring to pay attention to the “little things” is an important contributor to quality of home care. Paying attention occurs by listening, noticing details, and taking actions. These are important factors in providing quality person centered care. When all staff and families work together to detect signs of potential change in a client’s care needs, proper decision-making can be shared to benefits clients’ outcome. Our coordination and management team work hard at creating open and transparent lines of communication with our clients, families and caregivers. This in turn facilitates effective peer and supervisory relationships allowing everybody to work together towards one common goal by focusing on client’s needs, interests and wishes.
There are many benefits to ‘one on one’ home care for you or your loved one. Call us so we can begin to discuss how together we can create an effective plan of care. A person-centered approach to care means that we do not have any packaged solutions, we work together with you and your family to ensure care is tailored to your needs in a safe and effective manner.
Free Home Care Assessment
At Homecare Solutions, we undertake, an Assessment of care needs in the clients’ home or residence, so that we have a first-hand understanding of our clients home care needs and living environment.
Providing the best of home care cannot be based solely on a phone call. We want our clients to know who we are, and we want to have a first-hand understanding of our clients and their families. For this reason, an experienced member of our nursing staff visits our clients’ home for a homecare assessment visit. During this visit our nurse will assess all the clients care needs, perform an environmental risk and falls risk assessment, ensuring the clients utmost safety.
This Assessment also provides the opportunity for us to meet the clients’ family and discuss important issues such as scheduling and the budgets available for care. We view this Assessment as an important tool for building a Care Plan which serves to clearly define the responsibilities of the caregiver, the client and the family.
Homecare Solutions provides excellent care to my family member, delivering great service and support. Wendy is incredibly responsive and our nurse, Jane, has outstanding attention to detail with a great bedside manner. I highly recommend and appreciate their support.
Elizabeth
Best of Caregivers
At Homecare Solutions, our people have been attracting, evaluating, recruiting and training caregivers in the Greater Montreal area for over 20 years. The most effective tool for attracting good caregivers is building a ‘best employer’ reputation and by communicating this reputation through informal networks in the caregiving community. Our management team have the experience to establish relatively quickly the real capabilities of new applicants, whether their technical caregiving skills, or their people skills and the ability to develop compassionate, and supportive relationships with our clients.
Finding the right caregiver for each of our clients is a matter of bringing experience, judgement and understanding about each client’s needs. Through our initial phone call and assessment of home care needs we begin to get an understanding of which caregiver should be matched with each individual client. Welcoming someone into your home is important and we work hard to help our families feel at ease with this often-new process.
All of our caregivers have undergone a Homecare Solutions orientation program as well as thorough reference checks. And we undertake criminal record checks on all our caregiving and nursing staff.
Consulting Physician
At Homecare Solutions we strive to achieve best practice in communication. We are fortunate to have the support of an exceptional physician who supports our home care team, ensuring that we understand from a medical perspective, the challenges facing our clients.
We welcome taking the time to explain how our services work. Listening carefully to your needs, so we understand all the details which are important. Take a minute and read through the testimonial letters from our clients.
Our Services
Respite services can give family/friend caregivers temporary relief from the emotional and physical demands of caring for a friend or family member and provide time to recharge their battery.
Our certified caregivers provide complete attendant care, looking after personal needs including bathing and dressing, light housekeeping and preparing meals.
Our Caregivers are available in the Montreal area for activities, including social visits, walks, monitoring nutrition, medication reminders and more.
We have Registered nurses as well as Licensed Practical nurses to provide nursing care and enhance the quality of life of you or your loved one in every way.
Homecare Solutions Montreal caregivers have Specialized Alzheimer-Dementia training for Health Care Professionals presented by Alzheimer’s Society of Montreal. Our caregivers are trained in gently encouraging reluctant clients, responding to aggressive behaviours that accompany different forms of dementia, interacting with memory-impaired clients, and in providing support for the activities of daily living such as eating and …
Homecare Solutions work closely with many families ensuring their family members get the one on one care they need to assist them during their hospital stay.
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Homecare Solutions has expanded its program for palliative care, providing trained nurses and caregivers who are able to better meet the needs of…
Homecare Solutions supports families through providing travel companions. We have also accompanied retired professionals who can no longer travel alone…
Homecare Solutions Montreal provides a professional accompaniment services tailored to clients who are no longer able to provide their own transportation.